Colleen Shannon Back Online

Doing my happy dance.

Last week we were informed (after we had been told one to seven days) that we would not be online until tomorrow (day eight) and that we were to give customer service a call on that date so they could walk my husband through the new set-up. This morning I turned on the computer to see if the DSL connection was working and got a green light. My husband called the company and fortunately got someone who, after checking and finding out that we were not scheduled to be hooked-up again until tomorrow, said she would walk him through the new set-up today. Thank you, you wonderful person.